2016-07-14 Meeting notes
Date
Attendees
Goals
- Fill everyone in on service management discussions at Open Repositories
- Make progress towards solidifying plans for Hydra Connect, reach out to potential presenters
Discussion items
Time | Item | Who | Notes |
---|---|---|---|
5 min | Intros | All | |
Report back from Open Repositories:
| pketienne |
| |
Planning for Hydra Connect sessions and workshop: see Google Doc: https://docs.google.com/document/d/1wkYBO6RE6mDtkqm9kcl0nVMk2sE6X5dVvmsKsIJeSB8/edit?usp=sharing | |||
do we want to have an in person SMIG meeting at Hydra Connect? (respond per Program committee request) Potential discussion topics (thanks to Leah):
| top 3 concerns:
| ||
we are proposing a Service Management panel/open discussion open to all, potential topics for discussion: |
| ||
we are proposing a SM workshop - what should we cover? Potential topics (again thanks to Leah):
| Service Management workshop:
| ||
Additional Notes: Some repeat from last year would be good Activity idea: list all of the potential audiences, what are their communication needs (communication), what would they say about the service (assessment) Make sure to mention tools, maybe provide a list of tools for facilitating difference aspects of service management Jon willing to be interviewed Distribute survey at Hydra Connect | |||
See session planning notes at https://docs.google.com/document/d/1wkYBO6RE6mDtkqm9kcl0nVMk2sE6X5dVvmsKsIJeSB8/edit?usp=sharing |
Action items
- Sheila Rabun let program committee know we want a 2 hours SMIG meeting at Hydra Connect
- pketienne reach out to Tony Navarrete regarding Service Management panel and also intro presentation for Workshop
- Sheila Rabun reach out to Patricia Hswe regarding Service Management panel and also roles and responsibilities/RACI matrix section of Workshop
- pketienne reach out to Debs Cane regarding Service Management panel
- pketienne investigate and see if someone from Notre Dame can be on the Service Management panel
- Sheila Rabun reach out to Steve Van Tyul regarding Service Management panel
- pketienne figure out presentation and activity for "intro/SM overview" part of workshop
- Sheila Rabun figure out presentation and activity for "Roles and Responsibilities" part of workshop
- pketienne / Shannon Davis reach out to Amy Neeser regarding "communication" section of workshop - note that activity could include audience list idea
- "Assessment" section of workshop - pketienne reach out to Ellen,
Sheila Rabun reach out to Karen (admin perspective) - Sheila Rabun reach out to someone at UC Santa Cruz to see if they are going to be at HC, and if so could they present/workshop on their toolkit?
- Sheila Rabun send out notes from today along with call for workshop leaders...
- All - plan to distribute survey at Hydra Connect...