Web presence audience and Information needs
- Bill Branan
Major Buckets of Hydra Users
Archetype | Notes | Questions and Needs | Web or Wiki? | Primary or Secondary User? | Develop Persona? | Target interviewees |
|---|---|---|---|---|---|---|
| Developer: new | New to Hydra stack May or may not know Ruby on Rails May come from big or small IT shop | What is it? How do I get started (with code)? | Web should lead to wiki - with options clear | Primary | Yes | |
| Developer: experienced | Familiar with RoR and Hydra Stack
| What are latest devs? I need to update / extend my Head. | Wiki | Primary | Yes | |
| Functional / Content Specialists | Repo Service Managers, Archivists, Preservationists, UX, DevOps, Sys Admins, AV, Metadata Librarians, GeoSpatial, Science Data, etc. | What is it? WIIFM? How can I engage; how do I get started (with project/specialty?) | Web should lead to wiki | Primary | Yes, maybe an archivist and SysAdmin/DevOps | |
| Manager | Engaged in project, responsible for some aspect of local delivery: tech managers, project manager, central IT,enterprise IT architect types, resource managers. Typically engaged but not doing coding.Often the local champion at an institution. | What is it? How does it work? Is it right for me/us? (How can I make the case?) | Web primary Wiki needs exist | Primary | Yes | |
| Hydra Partners | Formally committed Hydra users, been in community for a while. | What's the latest? Where are we with that thing I care about? How can I contribute? | Wiki | Primary | Yes | |
| Administrator / Senior Leader | ULs, Deans, AUL for IT, CIO, Committees (doing tech selection, etc.) | What is it, and why is it good? Is it respectable? Viable? | Web | Primary | Yes | |
| Affiliate: Other projects & communities | DPLA, Archivematica, ArchivesSpace, Fedora, Islandora, Drupallers, etc. | What is it? How do we overlap and/or integrate? Who do I contact / how do I engage? | Web should lead to wiki | Secondary | Could use one persona for "other projects and vendors"? | |
| Affiliate: Vendors | Current or potential service providers | What is it? How might it fit our market / services / capacity? Who do I contact / how do I engage? | Web should lead to wiki | Secondary  | Could use one persona for "other projects and vendors"? | |
| Affiliate: Funders & Agencies | Those who give $ and/or approve policies | What is it? Is it viable/sustainable? How much leverage does it provide? | Web | Secondary | No, has same needs as Administrator/Senior Leader |