Hydra Web Presence Audiences and Information Needs
Audiences for Hydra's web presences (website and wiki) include a wide range of stakeholders with varying degrees of knowledge. Important factors to consider in identifying and differentiating information seekers are:
- role (developer vs. archivists vs. institutional leaders, e.g.)
- affiliation (institution with small IT vs. big IT, vendor, funder, other project, e.g.)
- experience with / exposure to project (first time viewer, Hydra-curious, new adopters, partners & long time users)
See also:
- notes from Hydra Web Presence WG of Tuesday 10th February
- notes from Hydra Web Presence WG of Tuesday 27th January
- some relevant Personas from elsewhere and Hydra Web Presence WG Persona Template
Major Buckets of Hydra Users
| Archetype | Notes | Questions and Needs | Web or Wiki? | Primary or Secondary User? | Develop Persona? | Target interviewees |
|---|---|---|---|---|---|---|
| Developer: new | New to Hydra stack May or may not know Ruby on Rails May come from big or small IT shop |
What is it? How do I get started (with code)? |
Web should lead to wiki - with options clear | Primary | Yes | New LSE developer (LSE) = RG Colin Gross UMich = JRR Matthew Phillips (Durham University Library) = JRR |
| Developer: experienced | Familiar with RoR and Hydra Stack
|
What are latest devs? I need to update / extend my Head. |
Wiki | Primary | Yes | Naomi Dushay = TC Eben English (BPL) = KC |
| Functional / Content Specialists | Repo Service Managers, Archivists, Preservationists, UX, DevOps, Sys Admins, AV, Metadata Librarians, GeoSpatial, Science Data, etc. | What is it? WIIFM? How can I engage; how do I get started (with project/specialty?) |
Web should lead to wiki | Primary | Yes, maybe an archivist and SysAdmin/DevOps |
Julie Hardesty IU = JRR Steven Villereal (UVa) = JRR |
| Manager | Engaged in project, responsible for some aspect of local delivery: tech managers, project manager, central IT, enterprise IT architect types, resource managers. Typically engaged but not doing coding. Often the local champion at an institution. | What is it? How does it work? Is it right for me/us? (How can I make the case?) |
Web primary Wiki needs exist |
Primary | Yes | Chris Awre (Hull) = RG Mike Murasko (WGBH) = KC Matthew Phillips (Durham) (both Manager and dev) |
| Hydra Partners | Formally committed Hydra users, been in community for a while. | What's the latest? Where are we with that thing I care about? How can I contribute? |
Wiki | Primary | Yes | Alicia Morris (Tufts) = KC Rick Johnson (Notre Dame) = RG |
| Administrator / Senior Leader | ULs, Deans, AUL for IT, CIO, Committees (doing tech selection, etc.) | What is it, and why is it good? Is it respectable? Viable? |
Web | Primary | Yes | Chip German (UVa) = RG Deborah Jakubs (Duke) = JT |
| Affiliate: Other projects & communities | DPLA, Archivematica, ArchivesSpace, Fedora, Islandora, Drupallers, etc. | What is it? How do we overlap and/or integrate? Who do I contact / how do I engage? |
Web should lead to wiki | Secondary | Could use one persona for "other projects and vendors"? | Ian Dolphin (Apereo) = TC Debra Hanken Kurtz (DuraSpace) = JT |
| Affiliate: Vendors | Current or potential service providers | What is it? How might it fit our market / services / capacity? Who do I contact / how do I engage? |
Web should lead to wiki | Secondary
 |
Could use one persona for "other projects and vendors"? | Chris Lacinak (AVPS) = KC Justin Simpson (Artefactual) = JT |
| Affiliate: Funders & Agencies | Those who give $ and/or approve policies | What is it? Is it viable/sustainable? How much leverage does it provide? |
Web | Secondary | No, has same needs as Administrator/Senior Leader | Mellon? NEH? IMLS? |