Batches

If the batch cron job stops working

First, check the log file in log/whenever_cron.log to see if there are any error messages. If there aren't the lock file might be stuck. To ensure the batch job doesn't run more than one job at a time there is a lock file tmp/pids/batch_ingest.*. Delete the matching files and wait for the next run of the cron job.

Matterhorn

Ingest service reports as WARNING on Avalon's about/health page

When an ingest fails, it may leave the Matterhorn service in a bad state until subsequent ingests succeed. If you know that was not caused by a Matterhorn issue, you can bring its status back to OK by sanitizing the service:

1. Goto: http://MATTERHORN_URL:PORT
2. Login using credentials (IU: Test+server+documentation)
3. Goto: http://MATTERHORN_URL:PORT/docs.html?path=/services
4. Submit the sanitize form with serviceType=org.opencastproject.ingest&host=http://MATTERHORN_URL:PORT