Proposed: Samvera End User Documentation Working Group
Scope & Objectives
This working group is focused on developing a written set of end user documentation (not documentation for developers). User documentation is a type of technical documentation content created to help end-users understand how to use a product and troubleshoot common issues. In this case, end-users can refer to stakeholders, librarians, staff, curators, or other library users of a product, rather than the end-user patron, student, faculty, etc.
The purpose of having a community-based documentation group is to provide institutions with a good foundation of documentation to shorten training times, increase user success, and help others learn the product quickly.
Deliverables & Timeframe
This group will determine appropriate deliverables, to be outlined in the first meeting.
This group will convene in February 2023 with a goal to present outcomes at Samvera Connect in Fall 2023.
Meeting Times & Communication Channels
Meeting Times -
Communication Channels:
Slack channel #end-user-docs
Members
Jessica Hilt (UC San Diego)