This working group is focused on developing a written set of end user documentation (not documentation for developers). User documentation is a type of technical documentation content created to help end-users understand how to use a product and troubleshoot common issues. In this case, end-users can refer to stakeholders, librarians, staff, curators, or other library users of a product, rather than the end-user patron, student, faculty, etc.
The purpose of having a community-based documentation group is to provide institutions with a good foundation of documentation to shorten training times, increase user success, and help others learn the product quickly.
This group will determine appropriate deliverables, to be outlined in the first meeting.
This group will convene in February 2023 with a goal to present outcomes at Samvera Connect in Fall 2023.
Meeting Times -
Communication Channels:
Slack channel #end-user-docs
Jessica Hilt (UC San Diego)