Known Issues

This documentation is current for Release 6.5

Managing Content

After saving the Manage Files page without uploading any files, attempting to upload files later results in an error - #2387
Creating large, multi-file media objects using the dropbox interface times out - #2801
Updating collection information deletes additional managers - #2994

Selected items are cleared from the Manage Selected Objects page after moving them to a new collection - #2437

Creating a thumbnail for an item without a poster image generates an error - #2093

Using Internet Explorer 11 or Microsoft Edge, items cannot be moved between playlists in the Edit Playlist page - #2121

An unpublished item with a lease to a user for a specific date can still be found by the user through browsing or searching - #1686
Published but hidden items with a lease to a user or a group still appear to the user though browsing or searching - #2388
Items in the "Selected Items" list do not disappear and are still available to a user after a lease ends - #1701
Item lease with a date range assigned to an IP address gives access to the item even beyond the date range - #2081

Scrolling or dragging the timeline bar to the end of a video causes the video to continuously load - #1684
On iOS, autoplay does not always automatically start playback for playlists items that have new sources - #2611
Selecting a playback quality causes playback to restart at the beginning when using Android - #2876
Internet Explorer 11 has navigation issues with multi-section items and with playlists - #2827
Seeking while paused causes the poster and spinner to remain until play is selected - #2826
Structural metadata with undefined sections causes unexpected behavior in the track scrubber - #3047

While using Edge, the volume adjust bar is trimmed short on both top and bottom - #2122
The video end time displays incorrectly at first when launching Avalon on a mobile device - #1689
Switching between tracks in a multi-section piece occasionally causes the previous track to remain highlighted - #1109
On multiple-section items, highlighting on the scrubber lags behind a section - #2602
Enabling or disabling the small scrubber cancels fullscreen mode abruptly - #2531
Hovering over the audio icon in the audio player causes the quality and playlists icons to move out of alignment - #1762
The playlist index table is not adapted for responsive design - #2389
The scrubber bar disappears/does not work at various times when using Android - #2875, #2748
After selecting a playback quality in Android, the quality selector does not disappear - #2874
Advancing to another section or item cancels fullscreen mode - #2979
Selecting the Add Marker button does not cancel fullscreen - #2978
Within an iFrame, the media player does not resize - #2961

Quality icon does not display within the embedded mejs4 audio player - #2456
In Safari, the text weight in an embedded audio player shifts unexpectedly - #2844

In certain configurations of Firefox, Play/Pause is not accessible with the SPACEBAR - #1644
Tabbing on "Create Collection" screen can escape the modal scope - #969
User can't change video quality using the keyboard - #2678
Keyboard navigation in Safari does not work properly - #2707
Captions are deselected when moving to different section in Safari. Users need to click the captions button to re-enable captions when a new section starts playing - (more information)

The time displayed at the end of each minute displays both the 60th second followed by the 0th second; e.g. 2:59, 2:60, 3:00 - #1975

When a file that is too large is uploaded, an empty master file is created even though an error message is displayed to the user - #1201
Deleting a master file sometimes causes a 500 error - #1392
Some derivative files are unmanaged when set to 'Skip Transcoding' in a batch ingest - #2842

The Avalon logo and 'expand menu' icon display incorrectly using a small browser window - #2714
Pushing items via Avalon Intercom does not work in some older versions of Microsoft Edge #2883