Samvera’s model for responding to incidents of Code of Conduct or Anti-Harassment violations is to have a team of responders, called the Response Team, responsible for and capable of handling incidents reported either online or at in-person events and determining if a violation has occurred. The Response Team is a separate body from the Samvera Helpers, though membership may overlap (individuals may serve in both capacities, but do not have to do so).
The Response Team comprises 5-10 members. Names of the members and their term dates are recorded on the Samvera wiki. Each individual serves on the Response Team for member services a two-year term. At the end of a the first year, the individual has the opportunity to confirm their willingness and availability to continue to serve their term on the Response Team. Membership is renewable for subsequent A member can serve up to 3 consecutive two-year terms. If any time, a Response team member needs to step back for a break, three-months notice are requested so there is sufficient time to find, and potentially train, a replacement member.
In the event of a reported violation, a member of the Response Team assumes the role of Incident Responder. The first responsibility of the Incident Responder is to take the incident report and confirm the safety of the people. Based on the report details, an Incident Team may be formed from a subset of the Response Team, and an Incident Lead is named. The size of the Incident Team should be as small as needed, and the names of the members should not be intentionally publicized or hidden; they should be shared only as is helpful or on a need-to-know basis. The Incident Responder may continue to serve as the single point of contact for the reporter, or may turn over this responsibility to another designated member of the Incident Team if appropriate or necessary.
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