Does the app feel welcoming? Does How Welcoming/Approachable is the App? Where/How does the app (unintentionally) leave any users out (culturally, language, eye-sight conditions, etc)? How obvious is it where How to request help ? or Report a problem? How does the design translate well to multiple communities and account for cultural/institutional differences? Neurodiverse communities? How does the user experience stay consistent across different devices? Is How does the app “approachable”empower the user to successfully complete their journey?
| Does the app feel clutteredHow familiar does the user interface feel? How cluttered does the application feel? How does the app stay responsive across viewport sizes? How easy is it to find and manipulate any accessibility features? How does the app use simple language (Ie. Explains all accronyms)? How easy is it to translate to other languages for different users? How easy is it to navigate without a mouse? with a touch screen? Are used icons universally recognized for desired function? What technical proficiency level does the app assume/require of its users?
For Developers: | How does the app actively engage/empower users? How easy is it to switch from using another application to this application? Where does the user feel friction when trying to complete a task? How important and easy is it to share? How does the user know this is the correct application to use for their need? How does the application user interface promote focus and minimize distraction from the task?
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