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The Samvera Community Helpers is a group of volunteers who provide support to others within the Community. Since this group was organized in ca. 2015, it has taken on a variety of initiatives, activities, and responsibilities to generally ensure respectful behavior, to encourage a diversity of voices, and to promote a welcoming, inclusive atmosphere for all Samvera members in our events, team collaborations, products, and documentation.

Makeup and Role of the Helpers

In the interest of adequate coverage and context, the group of Helpers should have an appropriate mix of members based on their level of regular presence and participation in Samvera spaces, such as:

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  • Monitor the Helpers email list

  • Refer any reports of Code of Conduct violations to the Response Team, but no longer are be responsible for incident response 

  • Participate in reviewing the Code of Conduct and Anti-Harassment policy annually for revisions

  • Support new Helpers

    • Identify and nominate new Helpers

    • Maintain onboarding documentation and resources

  • Commit to serving a term of two years

  • Be eligible to volunteer or be nominated for the role of Incident Responder

Helping at Samvera Events

Event Helpers are a group of volunteers who are committed to providing help to others within the Samvera Community at various Samvera events. Helpers assist in fielding concerns regarding reported violations of the Code of Conduct and Anti-Harassment Policy, or responding to general help requests. Event Helpers can be members of the Samvera Community Helpers or volunteers from the Community.  Event helpers serve a variety of roles:

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