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The Samvera Community Helpers is a group of volunteers who provide suppo= rt to others within the Community. Since this group was organized in ca. 20= 15, it has taken on a variety of initiatives, activities, and responsibilit= ies to generally ensure respectful behavior, to encourage a diversity of vo= ices, and to promote a welcoming, inclusive atmosphere for all Samvera memb= ers in our events, team collaborations, products, and documentation.
Carolyn Caizzi, Northwestern University (carolyn.caizzi= @northwestern.edu, ccaizzi on Slack) Service Term: to December 31, 2024=
Hannah Frost, Stanford University (hfrost@stanford.edu, hannahf= rost on GitHub, @feefifofannah on Twitter, @hannah on Samvera Slack) S= ervice Term: to December 31, 2024
James Griffin, Princeton University (jrg5@princeton.edu, jrgriff= iniii on Slack) Service term: to December 31, 2025
Jessica Hilt, UC San Diego (jessica.hilt@tilthouse.org, = Jessica Hilt on Slack) Service Term: to December 31, 2024
Brian McBride, University of Utah (brian.mcbride@utah.edu, b= rianmcbride on Github and Slack) Service Term: to December 31, 2024
Alicia Morris, Tufts University (alicia.morris@tufts.edu, a= morris on Slack) Service Term: to December 31, 2024
Note: Heather Green Klein (Samvera Community Manager) is also an owner o= f the Helpers email list. Her subscription is set to "no email", though she= may read messages sent to the list at her discretion.
In late summer (Q3) each year all current helpers with terms expiring be= fore the following summer will be asked if they wish to continue serving fo= r another two-year term (aligned with the next two calendar years to make m= anagement easier).
At the beginning of each year (Q1), helpers will be asked to:
Review the Code of Conduct Samvera Code of Conduct and Anti-Harassment Policy and Sa= mvera Helpers page Samvera Community Helpers to refresh their understan= ding and check for anything that might need review
Review the Community Guidelines and check for anything that might need r= eview
Identify and nominate new Helpers
In the interest of adequate coverage and context, the group of Helpers s= hould have an appropriate mix of members based on their level of regular pr= esence and participation in Samvera spaces, such as:
Developers actively contributing to Samvera products, participating rout= inely on tech calls, community sprints, pull request reviews, component mai= ntenance
Designers, service/product managers, and analysts who are involved in sp= rints, reporting bugs, or Interest Groups and Working Groups activities
=Board members
With the introduction of a dedicated Re= sponse Team in 2021, the role of the Helpers has been scoped more narro= wly. The Helpers will:
Monitor the Helpers email list
Refer any reports of Code of Conduct violations to the Response Team, bu= t no longer are be responsible for incident response
Participate in reviewing the Code of Conduct and Anti-Harassment policy = annually for revisions
Support new Helpers
Identify and nominate new Helpers
Maintain onboarding documentation and resources
Commit to serving a term of two years
Be eligible to volunteer or be nominated for the role of Incident Respon= der
Event Helpers are a group of volunteers who are committed to providing h= elp to others within the Samvera Community at various Samvera events. Helpe= rs assist in fielding concerns regarding reported violations of the Code of Conduct and Ant= i-Harassment Policy, or responding to general help requests. Event Help= ers can be members of the Samvera Community Helpers or volunteers from the = Community. Event helpers serve a variety of roles:
Presenting and explaining the Code of Conduct and Anti-Harassment Policy= at the beginning of each day of Samvera events
Staffing welcome table at Samvera Connect meetings
Being available for questions
Mentoring new Samverans
Coordinating with event organizers (program committee, local hosts) as n= eeded
https://forms.gle/WvPikozB= RBuVpMp8A
The Helpers have been and integral part of building the Samvera Communit= y. Examples of past Helper activities include:
Drafted and periodically updated the original Anti-Harassment Policy and= Samvera Code of Conduct and Anti-Harassment Policy
Volunteered to be formally available at specific events as on-call Helpe= rs
Responded to reports of disrespectful behavior or Code of Conduct violat= ions
Engaged in discussions with community members about practices and expect= ations of event presenters (eg., pronouns, verbally describing one=E2=80=99= s appearance)
Monitored the Helpers email list